When I purchased my air ticket, I noticed that MAS also has web check-in service like Air Asia. They allow passenger to check-in 24 hours to 90 minutes prior to the departure time. I thought that's a very great effort of them to provide such service.
As I'm travelling to Sibu tomorrow morning =( I decided to use their web check-in so that I don't have to go to airport so early. I followed the guided instrustions to perform my check-in, but I can only select Kuala Lumpur from the Origin drop-down list instead of Kuching.
Then, I called MAS hotline to double check the problem with them. After ding dong here and there, the reason I got from them is, the web check-in service only available for Silver Enrich member and advised me to use normal check-in =S
I thought my eyes hit bird, I then refered back to their website and I found out it wasn't stated so! It's stated as,
"Who are eligible to use Web Check-in?
Passenger travelling alone or in a party of nine (9) excluding infant, holding an eTicket with a confirmed booking"
Lucky I try to check-in tonight, imagine I check-in just 90 minutes before the departure time, really will long piak! >..<'
Not only they didn't state clearly in their website, the operator addressed me as 'Encik' few times! =___= My voice sounds like Encik mer, grrrrr!!!!!!
Tuesday, March 25, 2008
Please Make The Statement Clear A Bit Lah
Posted by Orange at 3/25/2008 11:28:00 PM
Labels: Reviews
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37 oranged:
'encik'..
cool down a bit..
you know la.. this is Malaysia.
bolehland!
i really don't believe in anything said by MAS. they are so screw up. Cathay Pacific and SIA system are still the best and world class. MAS always like to do things alang alang and then proclaim that they have done great jobs.
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